1. Introduction
Trak ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our fitness and nutrition tracking application.
2. Data Controller
Trak is the data controller responsible for your personal data. For any privacy-related questions, contact us at privacy@trak.app
3. Data We Collect
Account Information
- Email address
- Name
- Password (encrypted)
Health & Fitness Data
- Workout logs (exercises, sets, reps, weights)
- Nutrition logs (foods, calories, macros)
- Body measurements (weight, body fat, etc.)
- Progress photos (if you choose to upload)
- Fitness goals
Usage Data
- App interactions and feature usage
- Device information
- Crash reports
4. How We Use Your Data
- To provide and improve our Service
- To track your fitness and nutrition progress
- To personalise your experience
- To send you important notifications
- To provide customer support
- To detect and prevent fraud
5. Legal Basis (GDPR)
We process your data based on:
- Contract: To provide you with the Service you signed up for
- Consent: For optional features like progress photos and social sharing
- Legitimate Interest: To improve our Service and prevent fraud
6. Data Sharing
We do not sell your personal data. We may share data with:
- Service providers: Cloud hosting, analytics, payment processing
- Legal requirements: When required by law
- With your consent: Social features you choose to enable
7. Data Retention
We retain your data for as long as your account is active. You can delete your account at any time, which will remove your personal data within 30 days (except where legal retention is required).
8. Your Rights (GDPR)
You have the right to:
- Access: Request a copy of your data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Portability: Export your data in a common format
- Withdraw consent: At any time for consent-based processing
- Object: To certain types of processing
To exercise these rights, contact privacy@trak.app or use the Data Management section in Settings.
9. Data Security
We implement industry-standard security measures including:
- Encryption in transit (TLS/SSL)
- Encryption at rest
- Secure password hashing (Argon2)
- Regular security audits
10. Cookies
We use essential cookies for authentication and session management. Analytics cookies are only used with your consent.
11. Children's Privacy
Trak is not intended for children under 13. We do not knowingly collect data from children under 13.
12. International Transfers
Your data may be processed outside the EEA. We ensure appropriate safeguards are in place, including Standard Contractual Clauses.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification.
14. Contact Us
For privacy concerns or to exercise your rights:
Email: privacy@trak.app